Free written scope consultation - allowances, timeline, and change-order rules on paper before a single trade is scheduled
Why Pompano Beach Homeowners Choose Toto Construction
Rowan Construction Group Pompano Beach provides independent Toto repair in Pompano Beach for homeowners who need installation, repair, or remodeling work involving Toto fixtures - not manufacturer-authorized work, but technician-level expertise with genuine OEM parts and warranty-safe practices. We’ve installed and serviced Toto fixtures across Pompano Beach’s coastal high-rises and inland single-family homes for years, so we know how salt air, humidity, and South Florida’s hard water affect Toto’s finishes and internals. Because we’re independent, we can source the right OEM-spec parts and advise honestly on repair versus replacement without steering you toward a brand-mandated solution. Call (754) 714-6540 to schedule your free estimate.
Why Trust Rowan Construction Group Pompano Beach for Your Toto Construction?
Our technicians know Toto’s product architecture cold. We’ve replaced Washlet S550e control boards in Harbor Village condos where humidity had corroded the sensor contacts, re-set Drake II toilets on new wax rings in Collier Manor CBS homes with original 1960s floor slabs that had settled unevenly, and installed Neorest units in gut renovations east of the Intracoastal where every fixture choice had to survive salt-air exposure.
Grant Rowan, our owner, trained in construction technology at Santa Monica College and spent the better part of three decades in the field before founding Rowan Construction Group in 2007. He grew up watching crews rebuild older homes along Coldwater Canyon in Beverly Hills, and that early education in how structures actually go together still shapes how we sequence jobs. In Pompano Beach, he’s logged years of work including several complete gut-renovations near the historic Old Town district, where tight subcontractor coordination kept nothing sitting idle. He keeps a worn copy of the Florida Building Code on his truck’s passenger seat. “Measure twice, say it once, show your work” - that’s how we operate.
We use genuine Toto OEM fill valves, flappers, and Washlet control boards whenever they’re available. When OEM lead times would leave a bathroom unusable, we turn to verified high-quality aftermarket parts and document exactly what was used. Every visit includes a photo record as standard, not an upgrade. Under Clause 1 of the Haven Standard, your price is written before anyone picks up a tool.
Common Toto Construction Problems We Fix in Pompano Beach

- Washlet control boards and sensors failing from power surges and humidity. In Pompano Beach’s coastal condos, the S550e and similar Washlet seats suffer repeated brownouts and salt-laden humidity that corrodes sensor contacts and fries control boards. The symptom is a remote that stops responding or a seat that heats intermittently. We replace the board with an OEM unit and inspect the GFCI circuit - the real fix isn’t just the part, it’s understanding why it failed.
- Drake and Drake II fill and flush valves degrading from hard water. Broward County’s water runs high in calcium and magnesium. Over two to four years, Toto’s fill valves accumulate mineral scale that prevents full shutoff, so the toilet runs constantly or flushes weakly. The flapper seat also degrades. We stock OEM Korky and Toto fill valves locally and can usually fix this same-visit.
- Neorest auto-flush mechanisms and seat sensors malfunctioning from scale buildup. The integrated smart toilet’s bowl-rim sensors and lid hinge are precision components. In Pompano Beach, mineral scale from hard water cakes the sensor windows, and humidity degrades the hinge’s electronic contacts. The result is random auto-flushing or a seat that won’t open on approach. We descale the assembly, replace the control board if needed, and re-seal the base where humidity has attacked the caulk.
- Finish pitting and chrome flaking on faucets and shower trim in salt-air environments. East of the Intracoastal, Toto’s polished chrome and brushed nickel finishes face accelerated corrosion. The salt air penetrates microscopic imperfections in the plating and lifts it from the substrate. We assess whether refinishing is viable or if replacement with a more corrosion-resistant finish - Toto’s Physical Vapor Deposition (PVD) options hold up better here - is the honest call.
- Original installations out of level or poorly sealed in older Pompano Beach homes. Many CBS homes in Pompano Beach Highlands and similar neighborhoods have original bathrooms with floor slabs that have settled or shifted. A Toto one-piece like the Ultramax II demands a level, stable flange. We re-set the unit on a new wax ring or flange extension, shim to level, and re-caulk with mold-resistant silicone that can handle the humidity.
Before
AfterToto Parts & Our Repair-vs-Replace Approach
We carry genuine Toto OEM fill valves, flappers, Washlet control boards, and wax rings on our trucks. For the Neorest line, we special-order OEM boards with a two-day turnaround from our South Florida supplier. When a Washlet or Neorest unit needs a control board plus additional repairs that approach half the cost of a new unit, we’ll walk you through replacement instead of stacking repairs. That’s the honest call.
A Pompano Beach homeowner called us about a Toto Neorest that kept auto-flushing at random and a Washlet seat that wouldn’t respond to the remote. Our tech found scale-caked seat sensors and a failing control board, replaced the board with an OEM unit, descaled the bowl and seat hinge, and re-set the toilet on a new wax ring. We also re-caulked the base where humidity had degraded the old seal, and the unit has run normally since.
If you’re deciding between repair and replacement, call (754) 714-6540 for a free estimate - we’ll give you the numbers for both paths.
Our Toto Service Process - Step by Step

- 1
Diagnosis with documentation. We inspect the Toto fixture, identify the model and series, test all functions, and photograph the condition. For Washlet and Neorest units, we check error codes, sensor response, and water pressure at the supply stop. You get the photo record.
- 2
Written quote before any work. Under Clause 1 of the Haven Standard, we deliver a flat written price with scope and warranty terms. No work proceeds until you approve.
- 3
Repair or install with OEM-spec parts. We use genuine Toto parts when available; if aftermarket is necessary, we document the manufacturer and spec. For installations, we verify flange level, supply pressure, and drain alignment against Toto’s requirements.
- 4
Testing and calibration. We cycle the fixture through all functions - flush volume, sensor range, seat heat, remote pairing - and check for leaks at every connection.
- 5
Warranty documentation. You receive a written warranty, the photo record, and our 365-Day Done Right Promise: if it’s not done right, we make it right.
Toto Products We Service & Install in Pompano Beach
We work across Toto’s residential lines: Neorest integrated smart toilets and bidets; Washlet bidet seats including the S550e and similar; Drake and Drake II two-piece gravity toilets; Ultramax II one-piece toilets; Aquia dual-flush high-efficiency lines; and Toto faucets, shower valves, and trim in the Soiree, Guinevere, and Nexus collections. We stock common repair parts locally for same-day service on valve and flapper issues. For Kitchen Remodeling services, full bathroom remodeling, walk-in shower installation, and vanity projects in Pompano Beach, we source Toto fixtures through our regular supply chain at prices we can put in writing.
We Also Service These Brands

Our multi-brand capability runs deep. We regularly install and service KraftMaid and Wellborn cabinetry, Cambria and Caesarstone countertops, Silestone surfaces, and Kohler fixtures alongside Toto. This sourcing breadth means your written quote reflects honest numbers, not inflated single-brand pricing.
FAQs - Toto Construction Service in Pompano Beach
Is Rowan Construction Group Pompano Beach authorized by Toto?
No. We are an independent Toto service provider, not affiliated with or authorized by Toto USA. This independence lets us source OEM-spec parts and advise on repair versus replacement without brand-mandated constraints. Our technicians are trained on Toto’s product architecture through field experience across hundreds of installations and repairs in Pompano Beach.
Can you replace the control board on a Toto Washlet without replacing the whole seat?
Yes, in most cases. The S550e and similar Washlet models have replaceable control boards, and we carry OEM boards for common failures. If the seat heater element or spray wand motor has also failed, we’ll quote both repair and full replacement so you can compare. Call (754) 714-6540 for a free estimate.
My Toto Drake keeps running after the flush - is that a hard-water problem?
Usually, yes. Pompano Beach’s hard water deposits calcium on the fill valve seal and flapper seat, preventing full shutoff. The fix is typically a new OEM fill valve and flapper, which we stock. Left unaddressed, the constant running wastes water and drives up your bill. Call (754) 714-6540 and we’ll diagnose it same-visit.
Do you install Toto Neorest toilets in condo remodels where the drain location may need to shift?
Yes, we handle this regularly in Pompano Beach’s coastal condos. The Neorest requires a 12-inch rough-in and specific electrical and water supply locations. If your existing drain is offset, we can relocate it within the slab or use an offset flange, but we always verify the structural and plumbing code implications before quoting. The written scope includes any concrete cutting, repiping, and permit work required.
Will you install a Toto shower valve and trim that I bought myself?
Yes, with conditions. We verify that the valve is the correct rough-in model for your plumbing configuration and that trim and valve are matched. We do not warranty customer-supplied parts against defect, but we warranty our installation labor under the 365-Day Done Right Promise. We prefer to source through our supply chain so the full product and labor warranty is intact.
Can Toto fixtures be repaired on an older Pompano Beach home, or should I replace them?
Most Toto fixtures can be repaired if the porcelain or primary structure is sound. In Pompano Beach’s 1950s-1970s CBS homes, we often find original flanges, stops, and supply lines that need replacement alongside the fixture. We assess the full system and quote honestly - sometimes repair, sometimes replacement with modern connections that meet current code. Call (754) 714-6540 for an exact evaluation; estimates are free.
Toto Construction Pricing in Pompano Beach

These are the ranges we put in writing before work starts for projects involving Toto fixtures:
| Service | Price Range |
|---|---|
| Bathroom Remodel | $9,000 - $28,000 |
| Walk-In Shower Installation | $4,500 - $12,000 |
| Bathroom Vanity Installation | $800 - $3,000 |
Every quote is flat-priced with written scope. No change proceeds without a signed change order.
Book Your Toto Service in Pompano Beach, FL
Call (754) 714-6540 to schedule your free estimate. We’ll review your Toto fixture, diagnose the issue, and deliver a written price before any work starts. Background-checked, uniformed technicians. Live person answering. Photo record included.
Written by Grant Rowan, Owner at Rowan Construction Group Pompano Beach, serving Pompano Beach since 2007.







Before
After
Before
After
Before
After